Online Access to your Health Record

Why get online access to your medical records?

Convenient, informative and time-saving

With online access you can use your computer, tablet or mobile telephone to manage your health and medical conditions at your own convenience.  

  • Request repeat prescriptions
  • View your medical record and letters
  • Review test results 
  • Book appointments 

How do you get set up?

Read on for guidance about:

  • Your options
  • Things to be aware of 
  • A step-by-step guide on getting everything set-up

Don't worry, we are here to help you with this process!  So please get in touch if you need any support with this.

And remember, you can still telephone or visit us at the surgery if you need to, it's your choice and having online access does not change that!

 

NHS App

Use our step-by-step guide to get your NHS login and start accessing your records online! On this page you will find information about the different ways you can set-up online access to your medical record and a helpful step-by-step guide to creating and using your NHS login. 

tablet

What types of information might you come across in your medical record? Once you have set-up your online access you will be able to see a variety of information on your record and it is helpful to understand a little about how to interpret this. Please read here to see what types of information you may come across and how to manage these.

My Health Devon 4

MyHealth Devon has been set up so that the people of Devon have the latest information about waiting times for routine or ‘planned’ care at our local hospitals; are aware of the choices available and have the information needed to make meaningful choices. It also provides information about the local support that is available for specific conditions and how you can manage your own care.

Setting Up Proxy Access to Online Services

Proxy access allows patients access medical services for someone in their care, such as a child. Proxy access using specifically the NHS App can be enabled provided both patients are registered at the surgery, allowing patients to switch between views of their own profile and the other patient by clicking on ‘Linked profiles’ within the app. For more information regarding using The NHS App for this purpose visit the NHS website.

To apply for proxy access through the surgery please use the MHC Proxy Consent Form for Online Services. We will need to ensure there is explicit consent for this application and verify the identity of both parties in accordance with guidance from the Royal College of General Practitioners. Once we have set up the proxy online access it will then be available in the NHS App and in any other online service you use which provides proxy access. 

 

Page last reviewed: 09 November 2020
Page created: 09 November 2020